Privacy Policy

This policy explains how B&Y CO, based in Canada, handles information submitted through this website. Questions can be sent to by.home@zohomail.com.

When you contact us or submit a project request, we may collect:

• your name and business or company name;
• your email address and phone / WhatsApp number;
• project information, service requirements, budget range and timeline;
• your preferred contact method and any messages you send us.

Like most websites, our hosting provider may automatically process basic technical information such as IP address, browser type and request logs, to deliver the site and keep it secure. This website does not use advertising or analytics cookies.

We use this information to:

• respond to your enquiry and contact you as a potential client;
• understand your project requirements;
• prepare proposals or quotes;
• provide services you request;
• improve our website and services;
• maintain security and prevent abuse.

We do not sell your personal information.

We share information only when needed to run the website or deliver requested services — for example with our website hosting provider, email delivery provider, and messaging platforms such as WhatsApp when you choose to contact us that way. These providers handle data under their own privacy policies.

If you become a client, some information may be used within platforms needed for your project (for example advertising or email platforms), as agreed with you. We may also disclose information where required by law.

We keep enquiry information for as long as needed to respond and follow up, and client information for as long as needed to deliver services and meet legal or accounting obligations. Enquiries that don't lead to a project are kept for up to 12 months, then securely deleted.

We take reasonable steps to protect your information, including encrypted connections (HTTPS) and restricting access to those who need it. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Depending on where you live, you may have the right to ask for access to, correction of, or deletion of your personal information, or to object to how we use it. To make a request, email us and we'll respond within a reasonable time.

Email by.home@zohomail.com or message us on WhatsApp at +971 52 644 8485. See also our Terms & Conditions.

We may update this policy from time to time. The latest version will always be on this page with its effective date.